Revised “No-Show” Policy What Is Considered A “No-Show”? Crew Member had a reserved seat for a class, but did not attend the class Crew Member did not email prior to three hours in advance to cancel Crew Member did not call or text (498-8608) within three hours in advance to cancel
What Is The “Three Strike” Policy?
- If Crew Member is a No-Show for a class, that reservation will be tagged as a No-Show and it is considered Strike One.
- When a Crew Member has accumulated three No-Show instances, or three Strikes, they will lose the privilege of reserving seats for future classes.
- After losing that privilege, the Crew Member will not be allowed to reserve a seat, but they can participate in any class they desire, provided there is an open seat available at the beginning of that class.